1. Delivery stage: Engagement & Kick-off
2. Delivery stage: Discovery & Definition
3. Delivery stage: Build & Delivery
4. Delivery stage: Test & Readiness
5. Delivery stage: Go-Live & Cutover
6. Delivery stage: Hypercare
7. Delivery stage: Transition & Improvement
8. Enabler: Governance & Assurance
9. Enabler: Method & Consistency
10. Enabler: Data & Visibility
11. Enabler: Commercial Control
12. Enabler: People & Capability
13. Enabler: AI & Automation

Engagement & Kick-off

Agreeing what you are actually being paid to do, before anyone starts.

Pick the description that matches how things actually work today, not how they are supposed to.